Legal
The rules for using the HireSales.ai site, the database and our service — for companies hiring, recruitment partners and sales people. Your signed agreement with us adds the detail; where the two differ, the signed agreement wins.
Last updated 14 September 2026 · Company HireSales AI (Pty) Ltd, South Africa · Privacy notice →
These terms are between you and HireSales AI (Pty) Ltd ("HireSales", "we", "us"). They apply when you use hiresales.ai, register for the database, send us a brief, book a call, apply to the pool, or use our service in any other way. By doing any of these you agree to them. If you use the service for a company or agency, you confirm you may agree on its behalf.
Our privacy notice explains how we handle personal information and forms part of these terms.
Free to look. Registering, browsing the database, watching interviews, sending a brief and requesting interviews cost nothing. There is no subscription and no retainer.
Pay only when you hire. You pay a success fee only when a sales person we introduced to you starts work with you (or with a company connected to you). The fee, how it is worked out and when it is paid are agreed in writing before we make introductions. If you hire a person we introduced within the period set in that agreement — even for a different role, or through another route — the fee still applies.
3-month guarantee. If a hire does not work out within the first three months, we find a replacement first, at no extra fee, on the terms in your agreement.
Your part. Give us a truthful brief, tell us promptly when you interview, make an offer or hire someone we introduced, and treat the people we introduce with respect. Do not pass profiles, videos or packets to anyone outside your hiring team.
The decision is yours. We score, check and match; you decide who to hire. We do not guarantee that a person will accept your offer or perform to any level.
Nothing upfront. Partners pay nothing to start. When a person we supplied is placed with your client, we share the fee as set out in your partner agreement. You invoice your client at your rate; we invoice our share after your client has paid you, within the period in your agreement.
Your client stays yours. We do not approach your client directly for the roles you bring us, and we say so in writing before your first brief. The agreement also sets out who owns a candidate that both of us know, and for how long.
Presenting our people. You may present our packets to your client under your agency's name, as they are — the scores, labels and risks may not be changed. You may not present a person to a client without telling us, and you tell us promptly about interviews, offers and starts.
The 3-month guarantee applies to placements through partners on the same basis as section 2, as set out in your agreement.
Free, always. Applying, the interview, your profile, matching, the prep packs and our support cost you nothing. The company pays us when you are hired.
Tell the truth. What you tell us about your targets, deals and history must be true. We check what we can, label what we could not check, and may confirm claims with references before an offer. Untrue information can mean we remove you from the pool.
Your interview, your profile. By coming to an interview you agree that we record it, assess it and build a profile from it, and that we show that profile and video to companies and partners for jobs you say yes to. You agree to a public, name-changed profile only if you give us separate written permission. You can withdraw from the pool, or withdraw that permission, at any time by emailing us — see the privacy notice for what happens next.
No promise of a job. Being in the pool does not mean you will be placed. We tell you honestly where you stand.
Offers go through us. If a company we introduced you to offers you a job — including a different job, or later — tell us. It keeps the guarantee and the prep support in place for you.
Registering for the database is free and personal to you. Keep your access to yourself and use it only to hire through HireSales. You may not copy, download, scrape, record or share profiles, videos or packets; contact a person you found in the database other than through us; or use the database to build your own list, product or service. We may remove access for any of these, and the success fee still applies to anyone you hire whom you first found through us.
Names on the public site are changed to protect the people in the pool. Do not try to identify them or contact their employers.
Do not use the site to send spam, to upload anything unlawful or harmful, to interfere with how it works, or to pretend to be someone else. We may block or remove anything that breaks these rules.
The site, our scoring method, the fingerprint, the packet format, the prep packs and everything we write belong to HireSales or our licensors. You may use them to hire, or to be hired, through HireSales — not to copy them or build a similar service. Company names and logos on the site belong to their owners and are shown with their permission.
We promise to interview and score every person in the pool the same way, to label what we have checked and what we have not, to state the main risk on every profile, and to reply in the times we publish. A score is our assessment on the day, based on the interview and the record; it is not a guarantee of how a person will perform. "Candidate-stated" means the person told us and we have not confirmed it yet. The final hiring decision — and any employment contract — is between you and the person you hire.
To the extent the law allows, HireSales is not liable for indirect or consequential loss, loss of profit or loss of business arising from the use of the site or the service, and our total liability to you for any claim is limited to the fees you paid us for the placement the claim relates to. Nothing in these terms limits liability that cannot be limited by law, including under the Consumer Protection Act where it applies.
You can stop using the site at any time, and sales people can leave the pool at any time. We may suspend or end access if these terms are broken. Fees for placements made before the end are still due, and sections 5, 7, 8, 9 and 11 continue to apply.
These terms are governed by the laws of the Republic of South Africa. If there is a dispute, we first try to sort it out by talking — email us and a person will reply. If that fails, the courts of South Africa have jurisdiction, unless your signed agreement with us says otherwise.
HireSales AI (Pty) Ltd · South Africa
Email: hello@hiresales.ai